PRIVACY POLICY
Last Updated: August 18, 2026
At Durgoo Explores, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it and the choices available to you.
1. Information We May Collect
Depending on how you use our website, we may collect information such as:
Information You Provide Directly
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Name
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Email address
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Phone number, if you provide one
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Billing or purchase-related information
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Messages submitted through contact forms
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Newsletter subscription information
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Other information you voluntarily provide
Purchase Information
When you purchase an EBook, payment-related information may be processed by our payment provider.
We may receive information necessary to confirm and fulfil your purchase, such as:
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Customer name
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Email address
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Transaction information
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Purchased product
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Payment status
We generally do not receive or store complete payment-card details on our own systems. Payment-card information is typically handled by the relevant payment provider.
2. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically.
This may include:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Referring pages
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Approximate usage information
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Date and time of visits
This information may be collected through cookies, analytics tools or other website technologies.
The information collected may depend on your browser, device, settings and the services enabled on our website.
3. How We Use Your Information
We may use information to:
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Process purchases.
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Deliver digital products.
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Respond to enquiries.
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Provide customer support.
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Send newsletters where you have subscribed.
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Improve our website.
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Understand website usage.
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Maintain website security.
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Prevent fraud or misuse.
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Maintain business records.
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Comply with applicable legal requirements.
4. Email Communications
If you subscribe to our newsletter, we may send you emails about:
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New EBooks
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Travel guides
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Travel articles
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Recipes or food content where relevant
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Karnataka travel information
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Website updates
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Other Durgoo Explores content
You can unsubscribe from marketing emails at any time using the unsubscribe option included in the relevant email.
We may also send necessary transactional or service-related emails, such as purchase confirmations, EBook delivery information or responses to enquiries.
5. Third-Party Service Providers
We may use third-party services to operate our website and business.
Depending on the services currently enabled on the website, these may include:
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Website hosting and infrastructure providers
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Payment processors
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Email and newsletter platforms
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Analytics providers
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Customer relationship management platforms
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Security services
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Other technology providers
These providers may process information as necessary to provide their services.
6. HubSpot
Durgoo Explores may use HubSpot for forms, customer relationship management, marketing, communications or other website functions.
Information submitted through HubSpot-powered forms or other functions may be processed through HubSpot's systems.
Third-party services have their own privacy policies and terms.
7. Analytics and Website Technologies
If enabled, services such as Google Analytics or Google Tag Manager may process certain technical and usage information to help us understand website performance and manage website technologies.
The use of these services may involve cookies or similar technologies. Please see our Cookie Policy for more information.
8. Cookies
Durgoo Explores may use cookies and similar technologies to:
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Operate website functionality.
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Remember preferences.
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Understand website usage.
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Improve website performance.
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Support analytics and other services.
Please see our Cookie Policy for more information.
9. Third-Party Links and Embedded Content
Our website may contain links to or embedded content from third-party platforms such as YouTube, Instagram or other services.
If you follow a link to a third-party website, that website's own privacy policy and terms will apply.
Embedded content may allow the relevant third party to collect information or use cookies or similar technologies according to its own policies.
10. Sharing of Information
We do not sell your personal information simply because you visit or use our website.
Information may be shared with service providers when necessary to:
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Process payments.
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Deliver products.
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Send emails.
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Operate the website.
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Provide technical services.
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Maintain security.
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Comply with legal obligations.
11. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.
However, no online system can be guaranteed to be completely secure.
12. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, accounting, customer-service and legal requirements.
13. Your Choices
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
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Request access to certain information.
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Request correction of inaccurate information.
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Request deletion where applicable.
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Withdraw consent where processing is based on consent.
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Unsubscribe from marketing communications.